FAQ
Customer Service and Hours of Operation
Ph: 1.305.987.3930
info@gigisorganix.com
Hours of Operation: Mon-Fri, 9am-6pm
Is it safe to buy from Gigi’s Organix?
- It is very important to us to be able to offer you a safe and reliable shopping experience. Our secure servers encrypt your personal information, and our Merchant Services Provider ensures that your information cannot be read over the Internet.
- Payment
- We accept Visa, MasterCard, American Express, and Discover.
- Shipping
- Shipping rates for your order are available on the checkout page, and you are able to select the shipping mode and urgency of your order.
- Orders
- How is the Sales Tax determined?
- Domestic Orders: Sales tax is not charged, unless you reside in the State of Florida. The Sales Tax for Florida is correspondingly charged at the time an order is placed. Should the government change the taxing rules, we may need to charge you sales tax in your state or jurisdiction.
- International Orders: Gigi’s Organix is not responsible for import duties/taxes, since each country has its own laws. You may be charged import duties/taxes once the package reaches your country. Our International carrier will clear customs and contact you for payment of duties/taxes prior to delivering your order. If you would like additional details, please contact your country’s governmental customs office for more information regarding this matter.
- How do I track the status of my order? After placing your order, you will immediately receive an email with a detailed summary of your order including a tracking number. Use this link to track your order directly with the carrier.